For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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Merchant HubMarketingDeveloper GuidesAPI Reference
    • Merchant Hub
  • Partnering with Truemed
    • How Truemed Works
    • What Is Required to Get Started
    • Eligibility & What Businesses Qualify
    • Compliance
  • Getting Started
    • Welcome to Truemed
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  • Implementation
  • Truemed Dashboard
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    • How Truemed Works (Team Overview)
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    • Common Customer Questions
    • Refunds, Returns & Disputes
    • When to Escalate to Truemed
  • Resources
    • Subscription Renewal or Refill Reminders
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  • Sample Renewal Email Copy
  • Important Compliance Reminder
Resources

Subscription Renewal or Refill Reminders

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Don’t miss the chance to remind returning customers that their next order may be reimbursable with their HSA/FSA account.

Sample Renewal Email Copy

One-Time Purchases:

Time to restock? Don’t forget you can use your HSA/FSA with Truemed at checkout to save an average of 30%*.

*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures


Subscription Orders:

Your refill is on the way! Be sure to complete your health survey if you haven’t already. Once eligible, you can get reimbursed through your HSA/FSA provider—and save an average of 30%*.

*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures

Important: Please include our compliance disclaimer on any HSA/FSA messaging:

*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures

If the disclaimer is missing, we may ask you to update or remove the asset. 


Important Compliance Reminder

Following Truemed’s compliance guidelines protects customers from misleading claims and keeps your brand aligned with IRS/HSA/FSA rules, reducing the risk of ad rejections or takedowns. It also preserves trust and lowers the chance of disputes or chargebacks by setting accurate expectations about eligibility and savings.

Please include our compliance disclaimer on any HSA/FSA messaging:

*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures

If the disclaimer is missing or if your ad copy is misleading, incomplete, or otherwise non-compliant with the law or your agreement with Truemed, we may ask you to update or remove the asset. If you’d like our team to review marketing assets prior to go-live, email us at merchants@truemed.com.

Need more guidance on what you can say about HSA/FSA? Review the Compliant HSA/FSA Messaging Guide and remember to add our required disclaimer with any savings claims.