This guide covers how to update key account settings across your Truemed Dashboard and Truemed-linked Stripe account. Whether you need to update business details, payout information, payment method, or membership, you’ll find step-by-step instructions for each below.
Business information like industry or EIN is managed in your Truemed-linked Stripe account, not the Truemed Dashboard.
If you need to change the bank account receiving your Truemed payouts, update it directly in your Truemed-linked Stripe account.
Only users with admin access to your Stripe account can update payout information.
To update the payment method associated with your Truemed account:
Only account Owners can update payment methods.
For any account-related questions, contact merchants@truemed.com.