Resources

FAQ Page Updates

Provide answers upfront to questions customers may have about HSA/FSA eligibility

Provide answers upfront to questions customers may have about HSA/FSA eligibility by taking a few minutes to update your FAQs.

FAQ page example

How to Update FAQs If You Have an HSA/FSA Landing Page

Add this question to your FAQ:

Is [Merchant Name] HSA/FSA eligible?

Yes! Through our partnership with Truemed, you may be eligible to pay for your [Merchant Name] purchase with your HSA/FSA. Learn more (link to your landing page).

How to Update FAQs If You Do Not Have an HSA/FSA Landing Page

Copy and paste these questions and answers to your FAQs:

  • FAQ Guide for merchant partners with our Shopify/payments integration who do not have any subscription products
  • FAQ Guide for merchant partners with our Shopify/payments integration who do offer subscription products