Technical Resources
Technical documentation and guides
Shopify Payment App Setup
Shopify Account Permissions
You must have account permissions on Shopify to add or manage our 3rd-party payment app to your Shopify store. Please ensure that at least one person ...
Finding the Payment App Settings Page
In your Shopify dashboard, click Settings in the bottom left. Navigate to your Payments settings, then scroll down to Additional Payment Methods. If y...
Installing the Truemed Payment App
The Truemed app is not listed on Shopify, so you will need to either receive a link to the app from an engineer or use the link already provided on yo...
Enabling the Truemed Payment App
This will be the last step to installing the payment app on your live onboarding call. After you click Activate, the app will be live and customers ch...
Disabling the Truemed Payment App
These instructions are only for stores that have already had an onboarding call with the Truemed team. To disable the app, find Truemed under Addition...
Uninstalling the Truemed Payment App
These instructions are only for stores that have already had an onboarding call with the Truemed team. To uninstall the app, you must first deactivate...
Exporting Your Product List
You can easily export your product list as a CSV from Shopify: Go to your Shopify dashboard and open the Products tab, then click the Export button i...
Multicard Checkout: Split Payments with HSA/FSA & Personal Cards
We’re excited to announce the launch of Truemed’s new checkout experience : Multicard Checkout — a seamless way for customers to split their paymen...
Reimbursement Documentation
Post-Purchase Email Snippet
These instructions are specific to reimbursement implementations. They are not necessary to support the Truemed payment app. Encourage HSA / FSA reimb...
Reimbursement Attribution
It's important for Truemed partners to know which customers are getting reimbursed, and how these customers are discovering Truemed. To this end, True...
Order Confirmation Widget
These instructions are specific to reimbursement implementations. They are not necessary to support the Truemed payment app. These instructions will h...
Post-Purchase Qualification Link App
Part of an exemplary Truemed Qualifications implementation includes offering customers a Qualification Link in your store's Order Confirmation page. P...
Integration Documentation
Product Page Widget
This widget educates customers about HSA/FSA eligibility, and indicates that they might qualify for HSA/FSA spending or reimbursement with their purch...
Custom API Integration
These instructions are specific to custom implementations. They are not necessary to support the Truemed payment app. Find our developer documentation...