Exporting Your Product List

You can easily export your product list as a CSV from Shopify:

1. Go to your Shopify dashboard and open the Products tab, then click the Export button in the upper right

   

2. Select "All products" and "Plain CSV File" and click Export Products

   

Can I send our products in a different format?

Please send your product list according to the instructions above. If you are unable to do so for any reason, please reach out with the details of your situation and we will find a solution. We rely on a consistent product CSV format to quickly and accurately onboard you to our system.

Why do I need to send my full product list? Should I filter samples or branded merchandise out?

Our team needs your full product list to categorize eligible and ineligible items, including branded merchandise. Anything that appears on your receipts should be included - if your samples are included as a line item, they should be included in your products export.

When does Truemed need this?

Please send this prior to your onboarding call, and note any additional timing requests made by the Truemed onboarding team.