Abandoned Cart Updates
Many shoppers abandon their carts due to price hesitation or uncertainty. Highlighting that your products may be HSA/FSA eligible—allowing customers to save an average of 30% with pre-tax dollars—can re-engage them and encourage completion of purchase.
Sample Subject Lines
Finish Your Purchase and Save ~30% With Your HSA/FSA
Don't Leave Yet - We Have HSA/FSA Savings To Offer
Don't Miss Out: Save ~30% On Your Cart With HSA/FSA
Complete Your Order with Tax-Free HSA/FSA Funds
You Left Savings in Your Cart — Use Your HSA/FSA
Sample Abandoned Cart Emails
For One-Time Purchases:
You were just a step away from completing your order—and we wanted to remind you that your purchase may be HSA/FSA eligible! Thanks to our partnership with Truemed, you can use pre-tax dollars to pay, saving an average of 30%.
Here’s how:
Return to your cart
Select Truemed at checkout
Complete a quick eligibility survey
Enter your HSA/FSA card to pay
Note: Checkout must be completed as a guest (not through Shop Pay).
For Subscription Orders:
Almost there! Don’t forget—your purchase may be eligible for HSA/FSA reimbursement. That means you can save an average of 30% with tax-free dollars.
Here’s how it works:
Complete your purchase as usual with a credit card
Take a quick eligibility survey (link in order confirmation)
Submit for reimbursement with your HSA/FSA provider
Tip
Include this email in your abandoned cart drip campaign, positioned before you offer a coupon code. It will make customers feel like they're receiving a discount through their HSA/FSA savings, enhancing the perceived value without directly offering a discount.
Seasonal Add-Ons for Abandoned Cart Campaigns
Black Friday / Cyber Monday
Add this to your abandoned cart emails during BFCM to boost urgency and maximize pre-tax savings:
Header Idea:
Stack Your Savings Before the Sale Ends
Body Copy:
Still thinking it over? BFCM savings + HSA/FSA savings = your biggest savingsof the year.
Use your pre-tax dollars to save an average of ~30%—on top of our biggest sale.
CTA:
[Complete My Order]
FSA Expiration (Mid-Dec–Dec 31)
Include this urgent reminder when FSA funds are about to expire:
Header Idea:
Your FSA Funds Expire Soon—Don’t Lose Them
Body Copy:
Don’t leave money behind. If you have unused FSA funds, now’s your chance to spend them before the deadline—and save an average of ~30% on your order with pre-tax dollars.
CTA:
[Use My FSA Dollars]