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Getting Started

Consumer Journey

The Truemed experience for your customers
Shopify
Shopify Integration Customer Journey
Your customers will see our HSA/FSA eligible widget installed on your product/service pages. When they click on the “ Learn How” button, this window ...
Order Authorization and Medical Necessity Process
This guide explains the process a customer goes through after an order is authorized but not yet captured. It details the communications received by t...
Reimbursements
Reimbursements Customer Journey
This checkout method is for our partners who do most of their business through subscription orders, or do not have a Shopify storefront. Your custome...