Abandoned Cart Campaigns

Edited

Many shoppers abandon their carts due to price hesitation or uncertainty. Highlighting that your products may be HSA/FSA eligible—allowing customers to save an average of 30% with pre-tax dollars—can re-engage them and encourage completion of purchase.

Sample Subject Lines

  • Finish Your Purchase and Save ~30% With Your HSA/FSA

  • Don't Leave Yet - We Have HSA/FSA Savings To Offer

  • Don't Miss Out: Save ~30% On Your Cart With HSA/FSA

  • Complete Your Order with Tax-Free HSA/FSA Funds

  • You Left Savings in Your Cart — Use Your HSA/FSA

Sample Abandoned Cart Emails

For One-Time Purchases:

You were just a step away from completing your order—and we wanted to remind you that your purchase may be HSA/FSA eligible! Thanks to our partnership with Truemed, you can use pre-tax dollars to pay, saving an average of 30%.

Here’s how:

  1. Return to your cart

  2. Select Truemed at checkout

  3. Complete a quick eligibility survey

  4. Enter your HSA/FSA card to pay

Note: Checkout must be completed as a guest (not through Shop Pay).

For Subscription Orders:

Almost there! Don’t forget—your purchase may be eligible for HSA/FSA reimbursement. That means you can save an average of 30% with tax-free dollars.

Here’s how it works:

  1. Complete your purchase as usual with a credit card

  2. Take a quick eligibility survey (link in order confirmation)

  3. Submit for reimbursement with your HSA/FSA provider

Tip

Include this email in your abandoned cart drip campaign, positioned before you offer a coupon code. It will make customers feel like they're receiving a discount through their HSA/FSA savings, enhancing the perceived value without directly offering a discount.