Abandoned Cart Campaigns
Many shoppers abandon their carts due to price hesitation or uncertainty. Highlighting that your products may be HSA/FSA eligible—allowing customers to save an average of 30% with pre-tax dollars—can re-engage them and encourage completion of purchase.
Sample Subject Lines
Finish Your Purchase and Save ~30% With Your HSA/FSA
Don't Leave Yet - We Have HSA/FSA Savings To Offer
Don't Miss Out: Save ~30% On Your Cart With HSA/FSA
Complete Your Order with Tax-Free HSA/FSA Funds
You Left Savings in Your Cart — Use Your HSA/FSA
Sample Abandoned Cart Emails
For One-Time Purchases:
You were just a step away from completing your order—and we wanted to remind you that your purchase may be HSA/FSA eligible! Thanks to our partnership with Truemed, you can use pre-tax dollars to pay, saving an average of 30%.
Here’s how:
Return to your cart
Select Truemed at checkout
Complete a quick eligibility survey
Enter your HSA/FSA card to pay
Note: Checkout must be completed as a guest (not through Shop Pay).
For Subscription Orders:
Almost there! Don’t forget—your purchase may be eligible for HSA/FSA reimbursement. That means you can save an average of 30% with tax-free dollars.
Here’s how it works:
Complete your purchase as usual with a credit card
Take a quick eligibility survey (link in order confirmation)
Submit for reimbursement with your HSA/FSA provider
Tip
Include this email in your abandoned cart drip campaign, positioned before you offer a coupon code. It will make customers feel like they're receiving a discount through their HSA/FSA savings, enhancing the perceived value without directly offering a discount.