For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Developer Docs
Merchant HubMarketingDeveloper GuidesAPI Reference
Merchant HubMarketingDeveloper GuidesAPI Reference
    • Merchant Hub
  • Partnering with Truemed
    • How Truemed Works
    • What Is Required to Get Started
    • Eligibility & What Businesses Qualify
    • Compliance
  • Getting Started
    • Welcome to Truemed
  • Set Up Truemed
  • Implementation
  • Truemed Dashboard
    • SKUs
    • Qualifications
    • Account Settings
  • Troubleshooting
  • Staff Training & FAQs
    • How Truemed Works (Team Overview)
    • The Customer Checkout Experience
    • Common Customer Questions
    • Refunds, Returns & Disputes
    • When to Escalate to Truemed
  • Resources
    • FAQ Page Updates
Developer Docs
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On this page
  • How to Update FAQs If You Have an HSA/FSA Landing Page
  • How to Update FAQs If You Do Not Have an HSA/FSA Landing Page
Resources

FAQ Page Updates

Provide answers upfront to questions customers may have about HSA/FSA eligibility

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Provide answers upfront to questions customers may have about HSA/FSA eligibility by taking a few minutes to update your FAQs.

FAQ page example

How to Update FAQs If You Have an HSA/FSA Landing Page

Add this question to your FAQ:

Is [Merchant Name] HSA/FSA eligible?

Yes! Through our partnership with Truemed, you may be eligible to pay for your [Merchant Name] purchase with your HSA/FSA. Learn more (link to your landing page).

How to Update FAQs If You Do Not Have an HSA/FSA Landing Page

Copy and paste these questions and answers to your FAQs:

  • FAQ Guide for merchant partners with our Shopify/payments integration who do not have any subscription products
  • FAQ Guide for merchant partners with our Shopify/payments integration who do offer subscription products