Truemed Dashboard: How to add a user to your account
Edited
Truemed now lets you control who has access to your merchant portal, and allows you to add and remove team members from your portal. To add a user to your Truemed merchant account, follow the steps below. Only Owners can invite or remove team members.
User Roles
Owners can view, invite, and remove team members
Staff can view team members but cannot make changes
How to Update Team Access (Owners Only)
Go to Settings
Log into your portal and click the Settings tab.Select Team Members
View your current list of users.Invite or Remove Users
Click Invite to add someone new
Click the “...” next to a name to remove access
Staff View Example
Staff users can view but not edit team access.
Need help? Email merchants@truemed.com.
add users
Add team members
add users to Truemed portal
user access
invite team