Reach out to merchants@truemed.com to clear out your currently stored card. Once it has been cleared, you can log into app.truemed.com and will see a new card input form on the Qualifications tab.
All CollectionsMerchant Account ManagementThe Truemed DashboardTruemed Dashboard: Updating Your Card on File
Truemed Dashboard: Updating Your Card on FileLast updated February 2nd, 2026