You can use your existing Stripe account’s credentials to log in, but you are ultimately creating a new account under the Truemed platform on Stripe. You have to supply all of the requested onboarding information for your account to be “Complete” or “Enabled” (a prerequisite to installing the payment app).
All CollectionsGetting StartedStripe Setup and FAQWe already have a Stripe account. Why do I need to onboard again?
We already have a Stripe account. Why do I need to onboard again?Last updated February 2nd, 2026